We say goodbye to 2014
The Staff of DAMOMICS wishes every one a Happy Holiday Season. It's been a year of "events" at DAMOMICS (good and bad) from our amazing User Conference to the Demolition of building and subsequent relocation down the street.
Note our new address: 100 N Main St. Suite 321, Elmira NY and Phone (607) 732-5122 (extension zero for operator)
DAMOMICS helps your small business grow
With our team, we can help with your Network Design and Engineering, Managed Services and Counterpoint Installation and Support!
It's time for Inventory.
DAMOMICS has handheld units available to rent.
DAMOMICS features NCR Counterpoint Software
Take a look at our New NCR Counterpoint Software. We make your life simplier with our new
featured wireless adds ons and applications.
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Since 1982. DAMOMICS Inc. of Elmira, NY has been supporting personal computer technology and small businesses with NCR Countpoint Point-of-Sale.
Soft Intelligence, of Atlanta, GA was founded in 1984, and has been one of the top ten NCR Counterpoint dealers for the past few years.
Effective January 1, 2015, Soft Intelligence has acquired the Counterpoint customer base of DAMOMICS.
This merger will result in a larger support staff to service all of our customers. The office in Elmira will be retained in addition to Soft Intelligence’s offices in Atlanta, Ohio and Texas.
Soft Intelligence, Inc. is owned by Joe and Pat Masarek. Joe and his team will also bring increased accounting support including Passport, Peachtree (Sage 50), Accpac (Sage 300) and Quickbooks.
Ron and Gloria Friedman will work on special projects, POS Retail Industry education, Loyalty & Gift Card processes, and NCR Partner assistance.
See our websites for additional information:
Other things to consider at year-end:
Register Operations Mode (Offline Ticket Entry)
If you use Offline ticket entry, you will want to confirm that the end of year close is performed in the offline setup as well. There are several ways that Offline can be configured so if you have any questions please call for support.
In general, this is a good opportunity to confirm that your Offline system is functional if you use it for emergency rather than Operations Mode.
- Disconnect your offline workstation from the main network
- Start Counterpoint
- System should come up in Offline
- Make sure that the version and service pack is the same as your main system.
- Check to make sure data is current (the best way to do this is to attempt to sell an item which you know is new to your system.)
If the program version is not correct – then contact DAMOMICS for assistance.
And as you start the new year:
Do you have computers running Windows XP?
If you still have Windows XP or Server 2003 systems on your network, please purchase replacements as soon as possible. These operating systems were discontinued by Microsoft in April 2014.
How old is your server?
Our recommendation is that “mission critical” computers be rotated out (can be used for a non-mission critical use) every 3-5 years. If your server is in this age range, please contact us to discuss strategy. Workstation computers generally are good for 4-6 years and notebooks 3-4 years.
Have you checked your backup?
Your backup strategy should include on-site, local off-site and remote off-site backups. You should do a test restore at least once a year from each type of backup. If you are using backup tapes, you might want to switch backup media because it is often difficult to get identical replacement drives if a drive fails.
While any mass purging must be carefully planned, do you have obsolete items, customers, etc. that slow down lookups, etc. Are your accounting distributions slow to search? Call to discuss strategy for keeping data fresh. In general we encourage you to make a backup company that you can use for historical lookups prior to any purging.
Loyalty Programs, gift cards and promotional evaluation
DAMOMICS staff will help you plan and implement your Loyalty Programs. See our schedule of free webinars or we can run a private webinar for you and/or your staff. We will also help you run special reports to evaluate the effectiveness of your campaigns1
Marketing Campaigns, Design Services
DAMOMICS can provide design and consulting to assist in your Email Marketing Campaigns. We can assist with gift card design, and email marketing using Customer Connect, Constant Contact and Mail Chimp. Call for rates.
1 Extra fees may apply to these services.
Changes in Credit Card Processing Regulations
Make sure you are knowledgeable about changes in credit card processing standards. See Ron’s Article on Major Changes in Credit Card Processing.